Dover Public Library
73 Locust St. Dover, NH 03820 (603)516-6050 Mon-Wed 9-8:30,Thur & Fri 9-5:30, & Sat 9-5
                                                                                               
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Inter-Library Loan Policy

Click here to place an Inter-library Loan request online.

What is Interlibrary Loan?
If the Library does not own a book or journal that you need for your research, the Interlibrary loan Department will try to borrow that item from another library for you.

Who can use ILL?
Any Dover Public Library cardholder in good standing is eligible to use ILL. You can make up to five ILL requests per month.

What sort of materials can I get through Interlibrary Loan?
You can borrow books and receive photocopies of articles that are not available at the Dover Public Library or Dover school libraries.  You may request 5 items through Interlibrary Loan per month.  Please check the catalog before placing your request. We cannot borrow new books, reference books, genealogies, U.S. Census microfilm, audiobooks or music CDs,  or entire copies of journals.  We will not borrow books that are owned by the Dover Public Library but are checked out.

How do I request material from Interlibrary Loan?
You may make your Interlibrary Loan request online by clicking the link at the top of this page or you can come into the library and request a form at the Circulation Desk.

What information do I need to make a request?
To request a book you will need the author, title and if possible, the year of publication.
To request a journal article you will need the title of the journal, date, and page numbers, author and title of the article are also required.  To avoid delays, fill out the forms as completely as possible.  Please do not use abbreviations. If you don't have all of the information, we will still try to fill your request, but may not be successful.

How long does it take to receive and Interlibrary loan item?
The Dover Public Library belongs to the New Hampshire Automated Information System. Requests can be placed electronically to New Hampshire member libraries and are delivered three times a week by van. Usually, it takes about two weeks to receive an item from another library in New Hampshire.
If the material is not located in the state, it can take up to three months.
We work hard to have your request sent out within 24 hours. Once your request is sent out, it takes the other libraries time to process your request, and then it takes more time to ship the material to us. If the item is not available for ILL at a library which owns the material, another library must be asked to loan the item.

Do you charge a fee for Interlibrary Loan?
There is no fee for placing an Interlibrary Loan request for material available within New Hampshire. Materials that are located at out of state libraries will incur a $3.00 fee to cover shipping and insurance. Many out-of-state libraries charge additional fees to send materials. Fees run from $5.00 to $25.00. The Dover Public Library will pass these fees along to you .

How long can I keep Interlibrary Loan materials?
Typically, books are available for 3-4 weeks at the discretion of the loaning library. The loaning library may impose restrictions, such as in library use or no renewals. If you need additional time to use the material, please contact the Interlibrary Loan Librarian as soon as possible. The loaning library grants permission for renewals, not Dover Public Library staff.

Interlibrary Loan is dependent upon the generosity and goodwill between libraries. Please be careful with their property and return it on time.